Contact information

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Store: URVC Records
Legal business name: YAO MO CLASSIC RECORDS CO., LTD.
Thailand company registration no.: 0835567035996
Registered office: 111/7 Moo 4, Ko Kaeo, Mueang Phuket, Phuket 83000, Thailand
Website: https://urvc.vip
Customer service email: contact@urvc.vip
Customer service phone: +66 62 958 8121

URVC is an independent reseller and collector-led store. We are not affiliated with, authorized by, endorsed by, or sponsored by Taylor Swift, her management, or any record label. Artist names, trademarks, album artwork, and related copyrights belong to their respective owners.

Most orders are processed, consolidated, quality-checked and dispatched through our Hong Kong fulfilment hub. Depending on inventory location, selected items may ship from another approved location confirmed before dispatch.

Approved returns should be sent only after contacting customer service:
Attn: Li Caifeng +136208
Royal Logistics, 1st Floor, Building 2, Dezhong Technology Park
No. 45 Qilinling Road, Tangxia Town
Dongguan, Guangdong, China
Phone: +86 189 2522 2569

Please include your order number when contacting us about an existing order. We normally respond within 1–2 business days. Do not send a return without prior authorization.

For privacy requests, returns or delivery issues, please use contact@urvc.vip so your request can be routed correctly.